Effective Date: July 2025
Emotion of Life (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, or use our services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
A. Personal Information
We may collect personal information such as your:
• Full Name
• Phone Number
• Email Address
• City or Location
• Any information you voluntarily provide in forms or messages
B. Health-Related Information
If you share mental-health related information for assessment or treatment purposes, this is treated as highly sensitive and confidential.
C. Technical Information
When you visit our website, we may collect technical data such as your:
• IP address
• Browser type
• Device type
• Website usage and analytics (cookies and tracking data)
2. How We Use Your Information
We use your information to:
• Schedule and manage consultations
• Respond to your inquiries
• Provide therapy and treatment services
• Improve our website and services
• Send appointment reminders or important updates
We do not sell, rent, or trade your personal information to third parties.
3. Confidentiality of Health Information
We understand that mental health information is sensitive. Any clinical or personal information shared with Emotion of Life is kept confidential and used strictly for assessment, diagnosis, and treatment purposes.
Information is only shared:
• With your explicit consent
• When required by law
• If there is a risk of harm to you or others
4. Payment Information
If you book a paid consultation, payment details may be processed securely through third-party payment providers. We do not store your full card or banking details.
5. Cookies and Tracking Technologies
Our website may use cookies and tracking tools (such as analytics and performance trackers) to:
• Improve user experience
• Analyze visitor trends and ad performance
You can choose to disable cookies through your browser settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet can be guaranteed to be completely secure.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites.
8. Your Rights
You may:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for communication
To exercise these rights, contact us using the details below.
9. Children’s Privacy
Our services are intended for individuals aged 18 and above. If we learn that we have collected information from a minor without parental consent, we will take reasonable steps to delete that information.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Information
Emotion of Life
MIG 110, Nehru Enclave, Agra, Uttar Pradesh, India
Phone: +91-9368503416
Email: info@emotionoflife.in
Website: https://emotionoflife.in
If you have any questions about this Privacy Policy, please contact us.
